Outages

Minor Outage:

Monday, June 16th, 7am - 1:30pm

Start Time: Monday, June 16th, 7:30am PST ---- Monday, June 16th, 1:30pm PST
Status: Restored

Impact: Minor service interruptions – brief periods of unavailability across CoughDrop AAC platforms, with peak downtimes of less than 10 minutes. All services have since been fully restored and remain stable.

Description:
CoughDrop experienced short, intermittent service disruptions during a planned infrastructure migration from Heroku to Amazon Web Services (AWS). This transition included major architectural improvements designed to enhance scalability, reduce latency, and improve long-term reliability and uptime.

Major Outage:

Thursday, May 29th, 9:40am PST

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Start Time: Thursday, May 29th, 9:40am PST ---- Friday, May 30th, 2:00pm PST
Status: Restored
Impact: Full service interruption – CoughDrop AAC application unavailable across all platforms

Description:
CoughDrop is currently experiencing a major service outage due to an ongoing infrastructure migration from Heroku to Amazon Web Services (AWS). This planned transition involves substantial architectural changes to enhance scalability, reduce latency, and improve system reliability and uptime.

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Major Outage:

Wednesday, May 28th, 7:23am PST

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Start Time: Wednesday, May 28th, 2025 7:23 AM PST ---- Thursday, May 29th, 8:19AM PST
Status: Restored
Impact: Full service interruption – CoughDrop AAC application unavailable across all platforms

Description:
CoughDrop is currently experiencing a major service outage due to an ongoing infrastructure migration from Heroku to Amazon Web Services (AWS). This planned transition involves substantial architectural changes to enhance scalability, reduce latency, and improve system reliability and uptime.